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Privacy Policy

Silver Lake Research Corporation (“we,” “us,” or “our”), the makers of RapidBacVet, are committed to protecting your privacy. This privacy statement has been created to prove our firm commitment to privacy and to disclose our information gathering and dissemination practices for our website, www.rapidbacvet.com. By accessing or using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you register on the Site, place an order, subscribe to our newsletter, fill out a form, or otherwise interact with the Site. This information may include:

  • Personally Identifiable Information (PII): Name, email address, phone number, mailing address, payment information.
  • Non-Personal Information: Browser type, operating system, IP address, pages visited, and other usage data.

 

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Provide and Maintain Services: Processing your orders, managing your account, and providing customer support.
  • To Improve Our Site: Analyzing usage patterns to enhance the user experience and improve our products and services.
  • To Communicate: Sending newsletters, updates, and promotional materials, and responding to inquiries and requests.
  • To Enforce Policies: Detecting and preventing fraud, enforcing our Terms of Use, and protecting our rights and interests.

 

3. Contact Information

Customer contact information is used only when necessary for customer service or product delivery assurances. Email addresses are used solely for confirming orders and order status, customer service purposes, and notification of special promotions on our website.

If you need to modify your personal information at any time, you can email us at info@silverlakeresearch.com, and we will update our database.

 

4. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our Site, conducting our business, or servicing you.
  • Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as a court order or subpoena.
  • Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, and that of our affiliates, you, or others.

 

5. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. All online transactions in our store are handled with industry-standard Secure Sockets Layer (SSL) encryption.

When you enter your credit card number and personal information into the order form, it is transmitted across the Internet in an encrypted (scrambled) form and decoded again when it gets to us. This provides a secure online shopping environment for all our valued customers.

However, please note that no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

 

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to review the privacy policies of any third-party sites you visit.

 

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. You can choose to disable cookies through your browser settings, but please note that some features of the Site may not function properly without cookies.

 

8. Children’s Privacy

Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of the Site after any modifications indicates your acceptance of the revised Privacy Policy.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@silverlakeresearch.com